What information is included in the booking list Excel?

What every column and sheet in the monthly booking list means, so you can check totals and commissions.

Top 3 things to know

Your booking list Excel shows every completed booking for the invoicing period — one line per booking.
You’ll find two sheets in each report: one for payments processed by Turneo and one for those processed by the hotel.
The “Your earnings” column reflects the exact payout amount you’ll receive for each booking.

Your booking list Excel gives you a transparent breakdown of all completed bookings within the invoicing period. It helps you verify totals, check commission calculations, and track where payments were processed.

Here’s what each column means:

Booking Information

Date of experience: The day the activity actually took place.
Booking code: The unique Turneo booking ID.
Experience name: The title of the booked experience.
Seller name: The hotel or reseller through which the booking was made.

Financial Details

Booking amount: The gross value of the booking before commissions or refunds.
Refund amount: Any amount refunded for this booking.
Units booked: Number of tickets, seats, or spaces reserved in the booking.
Commission & Commission %: The agreed commission, shown both as an absolute value and as a percentage.
Turneo fee & Turneo fee %: Additional booking fees (for organizers these are always 0).
Your earnings: The net value after commissions and fees — this is the amount you will receive.

Payment Processing

Payment processed by: Indicates who collected the payment:
- Marketplace – Turneo: Guest paid online to Turneo.
- Marketplace – Hotel: Guest paid directly to the hotel.

Each report contains two separate sheets — one for Turneo-processed payments and one for hotel-processed payments — to help you track earnings clearly.

Tips for using your Excel booking list

Compare Your earnings with the net balance shown on your invoice PDF to ensure consistency.
Use the Seller name column if you work with multiple hotel partners to easily filter results.
If a booking reference is missing, please contact our Turneo Support team at support@turneo.com for assistance.

💶 How do payments work with Turneo? — Understand how payouts are calculated and when they’re made.
🧾 How do I read and download my invoice PDF? — Learn how to interpret your monthly invoice.
📤 Where can I find my invoices and payout documentation? — See where to access and download all your reports.
🧮 How does invoicing work? — Find out how Turneo invoices you and what’s included each month.