Turneo Concierge Tool
Enable your concierge to manage bookings via Turneo.
How to make a booking:
Go to app.turneo.co/ and log in with your credentials
Go to the Concierge tool on the left-hand menu
Click on the experience that the guest wants to book
Note: you can also use this page to browse experiences with the guest. Use the search bar, location filter, categories, Organizer filter, and Activity Type filter to refine options.
Choose the booking details on the right-hand side, including rate, date, start time and number of people
Note: you can also use this page to provide the guest with additional details about the experience
Click "Checkout" and you'll be taken to a form to fill out with the guest details
Click "Complete Booking"
How to view, manage and cancel existing bookings:
Go to app.turneo.co/ and log in with your credentials
Go to Bookings on the left-hand menu
Use the filters at the top of the page to find the relevant booking
Click the drop-down arrow on the right-hand side of the booking to see more booking details
Click "Cancel booking" if you wish to cancel the booking