Help Centre
turneo.com
Getting Started
Set up your account and build your first experience.
Finalise your account setup
Please provide us with your business details so we have them ready for your future payouts.
Creating your experience
Your experiences are created using Turneo's Experience Wizard. The setup mirrors the final experience page, so you can see exactly how your page will look to your guests while building it.
Setting up an Option
Options are how guests book an experience: availability, time slots, pricing, variants, add-ons, and resources. This guide walks through the full setup, step by step.
Creating a great experience
Our best practices to ensure your experience grabs attention and converts to bookings.
Selling retail products
Sell physical products like merch, wine or gifts alongside your experiences. Learn how to create them, manage stock, sell them through your Stores and the Booking Tool, and fulfil each sale.
Selling gift vouchers
Let guests buy gift vouchers they can redeem against your experiences. Learn how to create a voucher, set its redemption rules, sell it, and follow each voucher from purchase to redemption.
Offering return transfers
Let guests book the journey back in the same booking, with an optional return discount. This guide shows how to set up a return trip on any transfer, step by step.