Introduction
Aminess Hotels and Resorts is an innovative hotel chain that operates 22 hotels, campsites and holiday homes across Croatia. They cater to all types of guests, from their extensive Atea Camping resort on the island of Krk to their five-star Khalani Beach Hotel down south in Makarska. With digital ambitions and an innovative culture, Aminess constantly seeks out new solutions that will help them create inspirational experiences for their guests.
Problem
Experiences have long been important to Aminess: with their own-brand tour agency Go Adria and with partnerships across more than 50 experience providers nationwide. From day trips, to diving, from local boat tours, all the way through to their very own wine trail - Aminess prides itself on offering something for everyone.
However, with so much on offer, finding an effective digital solution - one that not only made it easier for guests to book, but also made it simpler for Aminess to manage - was proving difficult.
Solution
Within four weeks of starting work with Turneo, Aminess was ready to launch 5 regional digital experience stores - each one filled with experiences specific to that region, and in total offering more than 100 things for their guests to do during their stay.
Despite many organizers having never worked digitally before, with Turneo’s expert guidance it wasn’t long before they were accepting and managing multiple online bookings a day.