Preview your experience store
Send us a link with your existing experiences offering, and we will share a preview of how it would look on Turneo.
“Turneo’s customer support team handles everything from questions to payments, and we receive clear statistics, reports, and regular updates on platform improvements. It's efficient, reliable, and guest-friendly.”
Turneo handles all experience-related guest inquiries on your behalf - including questions about availability, booking changes, cancellations, activity details, and meeting points.
Our team ensures guests get accurate, timely responses without involving your front desk or concierge, unless that’s necessary.
Turneo supports your external partners from initial onboarding to day-to-day operations. We help them set up and optimise their listings, assist with availability or pricing updates, and handle all booking-related questions.
Our team acts as their primary contact, so your staff can stay focused on guests and daily operations.
Yes, Turneo's system unifies both online and in-person bookings. Whether a guests books on your website, at the front desk or the concierge books on behalf of the guest, all bookings will be visible and tracked in the same dashboard - giving you visibility over your whole experience catalogue.
If your staff books an experience that’s already listed in your Turneo Experience Store, the same cancellation policy applies as it would for an online booking.
For custom bookings, staff can choose the appropriate cancellation window or mark it as non-refundable during the booking process.
