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Experiential Hospitality
Italy 2025 awards
This distinguished recognition celebrates the select hotels that have transformed hospitality into an art form - creating destinations where every moment becomes a cherished memory.
The Experience Index
The future of luxury hospitality belongs to those who craft experiences, not just accommodations. Our comprehensive research confirms what industry leaders already know: properties focused on exceptional guest experiences achieve dramatically superior financial performance.
Poised above Palermo’s beautiful shoreline, Villa Igiea invites travellers into an early-20th-century sanctuary where Mediterranean light fills marble rooms and balconies frame opera-house panoramas of the sea. Two refined restaurants - one spilling onto a panoramic terrace - anchor days that slip from market-fresh breakfasts to sunset apertivi in the piano lounge, while a salt pool, tennis court and palm-lined...
Perched on ten rolling hectares of gardens above the sparkling Costa Viola, Altafiumara Resort & Spa turns a simple stay into a finely scripted journey. Morning begins on a balcony where jasmine scents drift from the cliffs; by noon, guests may be shaping clay beside the artisans of Ceramiche La Regina or swirling Calabrian vintages with the Scopelliti family in the resort’s stone-vaulted dungeon wine bar - a historic nook...
Le Marne Relais turns a stay into a living anthology of Piedmont’s soul. Tucked amid UNESCO-listed Langhe and Monferrato hills, its 14 poet-themed rooms — among them the glass-walled Suspended House floating over rows of Barbera vines - invite reflection before guests even step outside. Days unfold through a curated catalogue that places experiences on the same pedestal as suites: join local trifolao for a dawn...
Set in a grand villa a three-minute stroll from the Adriatic, Grand Hotel da Vinci turns every arrival into a finely scripted journey of place and pleasure. Sea-view rooms dressed in high-end fabrics, butler-attended suites with whirlpool tubs, and effortless room service lay the groundwork; sunrise brings a lavish breakfast before guests drift between the art-lined spa, twin pools and a private beach reached by its own quiet path...
Cradled by the breathtaking Vajolet Towers and carpeted alpine meadows, Cyprianerhof Dolomit Resort turns a stay into a living, immersive story. Wood-clad rooms open onto mountain-view balconies, pools flow from glass-walled interiors to the crisp outdoors, and some bathrooms even warm tired legs with heated floors - a small delight after a day on the rock. Experiences frame every moment: dawn begins with...
Oasyhotel rewrites the meaning of a retreat. Set within the 1,000-hectare Oasi Dynamo Nature Reserve - a WWF-affiliated sanctuary in the heart of Tuscany - its 17 timber lodges invite guests to wake to birdsong and pine-scented air high in the Apennines. The new Loft in the Forest deepens this sense of seclusion, offering a restored stone hideaway with a private terrace suspended among the trees - the ultimate retreat...
Grand Hotel Imperiale turns a stay on the Versilian coast into a living gallery of Tuscany’s senses. Behind its marble-lined corridors and balcony-dressed rooms, an entire chapter of local life waits to be written by each guest. Days can open with a Florence Artisan Tours - private doors swing wide at centuries-old workshops where leather, gold and paper are still shaped by hand - then flow into an organic-farm Cooking Class...
Dolce Vita Hotel Preidlhof turns a stay in South Tyrol into a moving narrative of landscape, culture and well-being. Framed by orchards and the Ötztal Alps, its individually styled rooms and suites - some with whirlpool tubs, four-poster beds or private saunas - set the stage. Days unfold through transformational wellness retreats in the geothermal spa, where water drawn from the earth’s depths powers outdoor...
Vista Ostuni embodies the art of discovery, emotion, and connection. A 5-star luxury retreat and proud member of The Leading Hotels of the World, it rises just steps from the White City, nestled in the enchanting Plain of Monumental Olive Trees and facing the Adriatic horizon. Born from the meticulous restoration of a former 14th-century Tobacco Factory, the hotel blends history and contemporary...
Cradled by rolling Tuscan hills and celebrated across Italy's travel scene, Terme di Saturnia Natural Spa & Golf Resort turns every stay into a living story. Guests step straight from elegant rooms into a legendary spring that has bubbled at a steady 37°C for millennia - a soothing dawn dip that sets the rhythm for a day of discovery. From mineral-rich mud treatments in the world-renowned spa to long drives on the 18-hole...